You are here
Management guru Peter Drucker said: “you can’t manage what you can’t measure". This affirmation resonates greatly when talking about Digital Procurement. While the traceability of the Procure to Pay process is an asset, it is not an end in itself.
The SRM (Supplier Relationship Management) is the mirror of CRM (Customer Relationship Management) which appeared in the 1990s in call centers. How data is managed and utilized is now at the heart of an in-depth supplier relationship that is beneficial in improving company performance and where SRM is the essential tool. Jaime Lopez, Pre-Sales Consultant at SynerTrade, sheds light on this subject...
As soon as the summer is over, we must be prepared for a smooth return to work/school... Let’s see with Sébastien Dumas, VP of Marketing & Business Development at SynerTrade, the 5 must-have tools for CPO's to get the best mention this year!
New technological advancements brought about by digital transformation, artificial intelligence and robotization have largely begun to permeate entire industries and areas of application. Will these new digital technologies invest in purchasing? What results will such a transformation cause? Editorial by Sébastien Dumas, VP Marketing & Business Development.