Satisfaction in the buyer-supplier relationship is not a one-way street. Are you satisfied with your suppliers? Are your suppliers satisfied with you? Why? Why not? Here's a look at how love (or lack thereof) matters in business.
Supplier satisfaction is critical to your success. By this we don't mean your satisfaction with the supplier and its performance, we mean the supplier's satisfaction with you and your performance.
Being the good process stewards that we are, procurement never just focuses on one topic. Instead we dynamically map how that topic interacts with the rest of the operation. Enterprise risk provides the perfect example. We don’t talk about risk, but rather risk management, risk assessment, or risk mitigation.
Look out ahead! The new EU regulation, called the General Data Protection Regulation, becomes enforced on May 25th, 2018 in Europe and includes any business worldwide that collects, processes, and stores personal data collected from Europe regardless of company location.